FAQs

Custom and personalized orders

I offer any kind of custom or personalized order. Share with me your design ideas, send me the Design and I'll make the exact jewelry for you!
Do you want to get a wedding band to fit your engagement ring? Do you want to replace the gemstone?
Contact me!!!

PAYMENT PLAN

I accept payment plans that way you can purchase an item in a pace most comfortable to you. 
The first payment can be as low as $100. It can be a weekly or monthly payment plan. The minimum per payment will be $100.
Please inform us your ring Size, Metal and how much would you like to pay for the first payment. I can hold your jewelry 120 days at most! For any reason the item is not paid in Full, I'll keep 20% original payment as the restocking fee, the rest will be refunded immediately.
The piece will be shipped as soon as the last payment is paid.

Return or Cancel

7 days Money Back Guarantee. If you're not satisfied with any purchase, please contact me before returning, I will provide the return shipping address. shipping fee, handcraft cost and rush order cost will be cut from the original payment. Buyer pays the return shipping. 

I do not carry a stock, but make our rings by hand per order. So if you cancel the order, or return the items, for me is a great loss. So Cancel the order or return the items unrelated to the quality of the item may be subject to a restocking fee of $100 or more, depending on the specific circumstance.

Shipping

Handling time is 3-4 weeks, Production starts once the payment is received. delivery time is 3-5 business days. We will be full of enthusiasm to complete Each Item, and strive to each Item is perfect.

Engraving Available

I offer ENGRAVING SERVICE that require you to pay EXTRA COST $2 USD ,please contact us beforehand 

Rush Orders

If you pay an additional $70, Your item will be put in rush,please tell me the deadline you need to receive the ring then i can tell if it’s possible.

Larger or Smaller Sizes

Larger and smaller sizes are available. If the ring size is not in the list, contact us,I'll custom make it for you! please contact me beforehand

PHONE NUMBER NEEDED

In order to ensure your package arrives safely. Please leave a note to tell me your Phone Number.